This post is not trackable. It occurs at most once or twice per year for that letter really is lost. Once issued by Postnl is no longer follow the post, not by us but not by PostNL.
For valuable items we recommend to send with parcel post.

If your order can be sent by letter, you can make this choice in the shop then agree to the following rules.
• Letter is not insured or to trace, potential risks such as loss, damage or theft for consumers.
• Letter is neutral offered by Z-clay. if the sender's name. And if possible, no company name yourself. This we do to limit your post "lose".
• If an order is placed with the option "letter" and it is not possible to send it by letter, then a higher shipping price will be charged. You will receive first message.